1. Parties and acceptance
These conditions govern the use of NexoLicit by the person or entity that creates, contracts for, or uses an account, and Stefany Alejandra Cesar Funes, Z1026100Y (NIE), with address at Calle Murta 19, Paterna, Valencia, Spain.
The person accepting declares that they have capacity and, if acting on behalf of a company, sufficient authorization. The agreement is perfected by ticking the acceptance checkbox and completing the registration. The service will provide access to a durable copy of the effective terms.
2. Definitions
- Service: website, portal, search engine, enriched data, alerts, AI, account, and associated functions.
- User: authorized person who accesses the service.
- Customer: company, self-employed person, or professional who holds the account.
- Official source: portal or publication of the competent body.
- Opportunity: aggregated or enriched record about a tender or public-aid announcement.
- Customer Content: profile, notes, documents, searches, rules, and data provided.
- Plan: set of functions, limits, users, and contracted frequency.
- Associated Services: professional products or services offered separately by the account holder.
3. Recipients and professional scope
The service is offered exclusively to companies, self-employed persons, and professionals who act within their business or professional activity. It is not offered to consumers for purposes unrelated to an economic activity. If a registration does not meet this requirement, the account holder may reject it or cancel it and, where applicable, refund the unconsumed portion of the paid period.
Use by minors or by persons without capacity or authorization is not permitted.
4. Registration and account
The customer will provide truthful, current, and sufficient information; will manage users and permissions; will safeguard credentials; will enable the security measures offered; and will notify unauthorized access. Individual accounts cannot be shared, nor can they be transferred outside the authorized entity.
The account holder may verify email, company, professional identity, or the means of payment in a proportionate manner. It may reject fraudulent, duplicate, automated, or inconsistent registrations with the intended use.
The Pro trial is activated only after email verification and is granted once per person or company based on proportionate, pseudonymized signals. Ambiguous matches may be manually reviewed. Tender and public-aid exports are unavailable during the trial and become available after purchasing a plan that includes them.
5. Free trial
Essential, Pro and Team include a 14-day trial when the customer selects the plan and confirms a subscription with a valid payment method in Stripe. The trial starts after completing secure checkout. In Pro and Team, AI search includes 10 credits during the trial; exports remain disabled in every trial. The selected billing period is charged automatically when the trial ends unless the customer cancels before renewal. Explore requires no card and creates no charges. Creating or keeping an Explore account does not consume this trial.
The account holder may limit a trial per company, domain, person, device, or a reasonable means to prevent abuse. Each provider-backed AI search consumes one credit. Credits do not accumulate or carry over to another month or plan.
6. Free plan “Explore”
The free plan allows indefinite use as long as it remains available, with access to tenders that have passed 21 days from the date the system records as publication or detection. It may include basic filters, a profile, limited favorites, and content. It does not include the public-aid panel, its alerts, AI queries or exports.
The delay is a commercial limitation of the service, not a restriction on the public source. The customer can consult the official portals directly. Due to the delay, some opportunities may have already expired or progressed.
7. Paid plans
Essential includes tender access without intentional delay, access to the public-aid panel and one alert shared between both opportunity types. Pro adds 10 shared alerts, explainable AI matching, 100 monthly AI search credits, tender and public-aid exports and a pipeline under the current offer. Team adds up to 5 users, 50 shared alerts, roles, decision history and 500 shared AI credits per month. Enterprise is governed by a specific proposal.
User, volume, AI, export, retention, alert and support limits will be shown before contracting. Unless expressly stated otherwise, alert and AI allowances are shared between tenders and public aid. The particular terms prevail over these terms regarding scope, price or service level.
8. Prices, taxes and billing
Reference prices are Essential at €5.99 per month plus VAT or €59.90 per year plus VAT, Pro at €29 per month plus VAT or €290 per year plus VAT, and Team at €79 per month plus VAT or €790 per year plus VAT. The binding amount, currency, taxes, billing frequency, and total are those shown in checkout before confirmation.
Invoices will be issued electronically using the customer’s information. The customer must keep this information updated. Promotions are not cumulative unless expressly stated.
9. Renewal and cancellation
Paid plans renew for equal periods unless cancelled before the stated date. Cancelling prevents the next charge and access continues until the end of the paid period. There is no minimum commitment period unless there is an Enterprise contract or a particular condition.
Cancellation must be available in the account or via support. Confirmation will be sent. Uninstalling an app, stopping use of the service, or deleting cookies does not count as cancelling.
10. Payments, non-payment and refunds
Payments will be processed via the payment gateway identified in checkout. The account holder may retry failed charges and notify the customer. After a reasonable period, it may suspend payment functions until regularization.
Unless an overriding rule applies, periods already started are not refunded due to lack of use. Duplicate or improper charges will be corrected. Prolonged unavailability attributable to the account holder may give rise to the remedy defined in the SLA or, in its absence, to a proportionate compensation at reasonable discretion, without prejudice to legal rights.
11. Plan changes
The upgrade may apply immediately with proration or a new cycle, as long as it is informed before confirmation. The downgrade will apply to the next cycle to avoid unexpected loss. If the new plan exceeds limits, export options or a timeline to adjust users, rules, or data will be offered.
12. Sources, coverage and updates
NexoLicit aggregates information from public sources under an obligation of means, not of result. It does not guarantee collecting all past or future tenders, lots, amendments, prior notices, minor contracts, awards or publications from each authority, nor all public aid, grants, calls, extracts, amendments, closures or decisions. Coverage, frequency and history vary depending on technical availability, reuse conditions, portal changes and product capacity; a guaranteed detection time exists only when stated in a written SLA.
Each record is secondary information. The customer must consult the official source before deciding, discarding, submitting a bid or applying for aid. Alerts, summaries, matching and AI responses do not replace official notifications, queries, clarifications, amendments or file monitoring.
For public aid, NexoLicit does not certify eligibility or guarantee acceptance, award, amount, intensity, compatibility, payment or continued entitlement. The customer must check the regulatory terms, call and amendments, requirements, eligible costs, de minimis and cumulation rules, available budget, deadline, status, decision and electronic office. The customer is responsible for deciding whether to apply, preparing and submitting documents, meeting deadlines and obligations and substantiating the aid. If there is any discrepancy, the competent authority’s publication prevails.
13. Delays, errors and corrections
The customer will notify errors through the available mechanism. The account holder may correct fields, recalculate results, or remove records. When the error comes from the source, it may keep the data with a notice or update it after verification.
It is not guaranteed that automatically extracted dates, amounts, CPV, criteria, lots, or statuses are exact. Critical fields must include a reference to the source.
14. AI features
AI may summarize, extract, classify, compare, prioritize, or propose results. Its outputs are probabilistic, may be incomplete or incorrect, and do not constitute professional advice or an automated decision with legal effects. The customer must cross-check them with the tender documents (pliego) and the official source before using them.
No exact match is guaranteed, no specific accuracy rate, no detection of all requirements, nor that a recommendation implies eligibility, solvency, acceptance, scoring, award, or adjudication. The customer will not enter special data, secrets, credentials, classified information, or content without rights. AI search is restricted to the authenticated company profile and tenders and public-aid opportunities retrieved by NexoLicit; it does not execute actions or follow instructions to reveal rules, credentials or another organisation’s data. Monthly plan limits, context and output caps, a per-user request rate and a global daily provider ceiling apply. Explainable matching and traditional search remain available after a quota is exhausted.
15. Profile and matching
The customer decides which information to include. Matching may use CPV, words, territory, amount, experience, restrictions, interactions, and inferred opportunity data. Any percentage, explanation, or label expresses only indicative affinity between available data; it does not prove solvency, compliance with the tender documents, or real probability of award.
An incomplete, outdated, or inaccurate profile reduces the quality of the result. The customer can correct it and disable learning through interaction; certain corrections may take time to be recalculated.
16. Alerts
The customer configures rules, opportunity type, channels and recipients and must keep emails operational and check spam. Plan allowances are shared between tender and public-aid alerts unless the offer states otherwise. NexoLicit may group, delay or limit alerts to protect the system or according to the plan. An alert does not guarantee receipt, completeness, eligibility or enough lead time before the deadline; it never replaces monitoring the official source.
17. Complementary services and future feature
Web and software development, AI, marketing, ERP solutions, e-invoicing, EDI and other support services are requested voluntarily and do not form part of the organic tender result. The platform does not currently generate automatic commercial recommendations based on each opportunity.
If that feature is enabled in the future, suggestions will be identified as commercial, kept separate from the organic result, will not change its relevance, ranking or visibility, and will include the applicable controls. Requesting information does not oblige you to contract. Each project will be governed by a separate proposal covering scope, price, team, timelines, ownership, subcontracting, acceptance and responsibilities.
18. Communications
Account notices, security notices, billing notices, essential changes, and requested alerts are necessary for the service. Email marketing is governed by the stated preference and legal basis. Opting out of marketing does not prevent operational communications.
19. Customer Content
The customer retains rights and grants the account holder a non-exclusive, worldwide, limited license for the duration and purpose necessary to host, technically copy, process, and display content within the service. It guarantees that it can provide it and that it does not infringe rights.
The account holder will not use confidential content for advertising or for training third parties unless there is a clear agreement and a valid basis. It may analyze anonymized and aggregated data for metrics and improvement.
20. Acceptable use
You are prohibited from: infringing laws or rights; impersonating; accessing without permission; sharing credentials; circumventing limits; bulk extracting; reselling data or the service; introducing malware; attacking; generating spam; automating queries in an abusive manner; using results to unlawfully discriminate; removing attribution; or suggesting official affiliation.
When integrations and APIs exist, they will have their own limits. The account holder may apply rate limits and anti-abuse measures.
21. Confidentiality
Each party will protect information marked or reasonably considered confidential with care at least equivalent to its own. It will be used only for the agreement and shared with staff or providers who need to know it and are bound by confidentiality obligations.
It does not include public information without breach, legitimately known in advance, obtained from an authorized third party, or developed independently. Legal disclosure will be limited and, when possible, notified.
22. Security
The account holder will apply reasonable measures and manage incidents. The customer configures access, revokes users, and notifies suspicions. If a vulnerability or incident is due to customer integrations, equipment, or credentials, the customer will collaborate in containment.
23. Availability, maintenance and support
The service may be interrupted due to maintenance, emergencies, third parties, force majeure, or security. Relevant scheduled maintenance notice will be attempted. Standard support is provided through the published channels and hours. There is no guaranteed SLA unless a particular contract exists.
24. Intellectual property
The account holder and its licensors retain rights over software, brand, design, documentation, proprietary taxonomies, and improvements. The subscription grants a limited, non-exclusive, non-transferable, and revocable right for internal use during the term of the contract.
Official documents and data are governed by their source and license. Aggregation does not grant the account holder rights it does not own.
25. Suggestions
The customer may send suggestions. The account holder may use them without payment obligation, provided that it does not incorporate the customer’s confidential or proprietary information beyond what is authorized.
26. Third parties and integrations
Sources, payment gateways, email, authentication, AI, and integrated services may change or fail. Their terms may apply directly. The account holder does not control third-party decisions, but will select and manage providers according to its obligations.
27. Suspension
Total or partial suspension may occur due to security risk, fraud, non-payment, abusive use, a legal request, or material breach. When reasonable, advance notice will be given and an opportunity to remedy will be allowed. Measures will be proportionate and service will be restored once the cause disappears.
28. Termination, export and data
The customer may close its account. The account holder may terminate a free plan with reasonable notice or terminate a contract for an uncured breach, insolvency, legal impossibility, or product shutdown. In substantial changes to the paid service, it will offer reasonable remedies.
Before closing, export of the customer’s own data will be offered when the function exists and there are no restrictions. After a recovery period, data will be deleted or anonymized, unless legal retention applies. Indefinite retention is not guaranteed.
29. Warranties and exclusions
The account holder will provide the service with reasonable professional diligence. Except for a written commitment, it does not guarantee full coverage, error-free or omission-free results, uninterrupted availability, compatibility with every need, an exact 100% match, commercial success, acceptance, scoring, award, solvency, eligibility for public aid, award or payment of aid, profitability or specific savings.
The service supports discovery and organization; it does not prepare or validate a bid or aid application by itself. The customer is responsible for deciding whether to bid or apply, reading tender documents, regulatory terms, calls and amendments, proving requirements, documentation, signature, submission, performance, substantiation and compliance with applicable obligations.
30. Limitation of liability
Nothing limits liability that legally cannot be limited, including fraud (dolo), gross negligence (culpa grave), personal injury, failure to perform essential obligations, or non-waivable mandatory rights. In B2B relationships and to the extent permitted, neither party is liable for indirect losses, loss of profit, loss of opportunity, or reputational damage that was not reasonably foreseeable when contracting.
Without prejudice to the above, the account holder’s aggregated liability derived from the service during the twelve months prior to the event giving rise to liability is limited to the amount actually paid by the customer during that period or, in a free plan, to €100, unless a particular condition establishes higher coverage.
31. Third-party claims
The customer will be responsible for claims caused by content it provides without rights, illegal use, breach of the acceptable use policy, or deceptive presentation of the service, always with notification and a reasonable opportunity for defense. This clause does not cover acts attributable to the account holder.
32. Force majeure
No party is responsible for non-performance caused by events outside reasonable control, such as disasters, conflicts, general strikes, large-scale network failures, large-scale cyberattacks, public decisions, or unavailability of sources, provided that it mitigates and reasonably communicates.
33. Changes to conditions and prices
Non-material changes may be published. Material changes will be communicated with at least 30 days’ notice for paid plans where possible. New prices will apply to the next period. If the customer does not accept a materially harmful change, it may cancel before the change becomes effective.
34. Assignment and subcontracting
The customer will not assign the agreement without consent. The account holder may subcontract providers while maintaining responsibility in accordance with law and contract. It may assign the agreement in a reorganization or transfer of the business, informing and preserving rights.
35. Notices
Ordinary notices will be sent to the account email or displayed in the portal. The customer keeps data updated. Legal communications may use channels that enable proof of sending and receipt.
36. Entirety, waiver and invalidity
These terms, the offer, the privacy policy, and the particular terms form the agreement. Failure to exercise a right does not imply waiver. If a clause is invalid, it will be adjusted to the minimum necessary and the remainder will continue in force.
37. Applicable law and jurisdiction
Spanish law applies. In contracts exclusively for professional parties, the Courts and Tribunals of Valencia will have jurisdiction unless there is a particular agreement or mandatory forum. The parties will attempt to negotiate in good faith for thirty days before initiating litigation, without preventing urgent measures. If consumer regulations apply, their jurisdictions and non-waivable rights will prevail.
38. Contact
Support: soporte@nexolicit.com
Billing: facturacion@nexolicit.com
Legal: legal@nexolicit.com
Privacy: privacidad@nexolicit.com
Stefany Alejandra Cesar Funes, Calle Murta 19, Paterna, Valencia, Spain.